Term and Conditions

Welcome to Diffuser Jewelry Shop. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Diffuser Jewelry Shop, we blend elegant wellness solutions with exceptional customer care. Our commitment to your wellness journey extends to providing clear, transparent policies that protect both you and our business.

1. Acceptance of Terms

By accessing and using diffuser-jewelry.com (the “Site”), you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy. If you do not agree with any part of these terms, please do not use our Site or purchase our products.

2. User Obligations and Responsibilities

Account Creation and Use

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

Prohibited Activities

You agree not to:

• Use our Site for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users’ accounts
• Use our Site to transmit viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of our Site
• Collect or harvest any information from our Site without our permission

3. Products and Services Description

Product Information

Diffuser Jewelry Shop specializes in wellness products including:

• Diffuser Jewelry (bracelets, earrings, necklaces, rings)
• Essential Oils (single oils and signature blends)
• Carrier Oils
• Roll-On Bottles
• Specialty items for pets (Dog Oils)
• Bundles and gift sets

Product Quality and Safety

We meticulously craft each product with attention to quality and safety. However, please note:

• Essential oils are concentrated plant extracts and should be used with care
• Follow all usage instructions provided with your products
• Consult with a healthcare professional before using essential oils, especially if pregnant, nursing, or with medical conditions
• Keep all products out of reach of children and pets

4. Order and Payment Terms

Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Availability

We strive to ensure all pricing and product availability information is accurate. However:

• We reserve the right to correct pricing errors that may occur
• Product availability is subject to change
• All prices are in US dollars unless otherwise specified

5. Shipping and Delivery

Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days after shipping
• Free Shipping: for orders over $50 via EMS, delivered in 15-25 business days after shipping

Shipping Limitations

We ship worldwide except to:

• Select remote areas
• Certain Asian countries

Delivery Times

Delivery times are estimates and may vary due to:

• Your location
• Customs processing
• Weather conditions
• Other factors beyond our control

6. Returns, Refunds, and Exchanges

Return Eligibility

We accept returns and exchanges within 15 days of receipt. To be eligible:

• Items must be in original condition, unused, and unworn
• Original packaging and all tags must be intact
• Original receipt or proof of purchase must accompany the return

Non-Returnable Items

For health, safety, and quality assurance, we cannot accept returns on:

• Opened or used Essential Oils
• Opened Roll-On Bottles
• Dog Oils (for pet safety)
• Opened Signature Blends
• Opened Single Oils
• Opened Carrier Oils

Return Process

To initiate a return or exchange:

1. Email us at [email protected] within 15 days of receipt
2. Wait for authorization and shipping instructions
3. Ship your return to our address with the Return Authorization Number
4. Allow 3-5 business days for processing after we receive your return

Refunds

Refunds are issued to the original payment method:

• Credit/Debit Cards: 5-10 business days to appear on your statement
• PayPal: 3-5 business days to appear in your account

Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this Site, including but not limited to:

• Text, graphics, logos, and images
• Product designs and descriptions
• Website layout and design
• Brand names and trademarks

is the property of Diffuser Jewelry Shop or our content suppliers and is protected by international copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Diffuser Jewelry Shop shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or other intangible losses
• Damages resulting from the use or inability to use our products or Site
• Delivery delays due to circumstances beyond our control

Our total liability for any claim related to your use of our Site or products shall not exceed the amount you paid for the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of Missouri. Any disputes shall be resolved in the courts located in Kansas City, Missouri.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our Site. Your continued use of our Site after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information